Frequently Asked Questions
How can I find my players’ photos?
After each event, galleries are organized by team, category, or tournament to make it easier to find your photos.
What are the payment methods?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also pay quickly and securely with Apple Pay.
If you encounter an issue during payment or need another option, do not hesitate to contact us.
Are the photos edited?
Yes. All selected photos are corrected for exposure, color, sharpness, and overall quality before being made available for sale.
Do the photos contain a watermark?
The previews displayed in the galleries contain a watermark to protect the work. Purchased files are delivered without a watermark.
What does purchasing a photo include?
You receive a high-resolution digital file via email to download, which you can keep and use for personal use.
When does the launching price end?
The deadline is indicated directly in the relevant gallery, generally two weeks after it goes online. Check our social media, as we announce the dates when we publish the gallery.
Why do prices increase after the launch period?
Galleries are offered at a launch price for a limited time after publication. This encourages early purchases and allows for better time management. As the season ends, the increased volume of late requests requires significantly more time to process, which justifies the regular rate, so buying early means getting the best price.
Can I get a refund?
Given the digital nature of the product, sales are generally final. However, if you encounter a technical issue, please contact us.
Can the photos be used for social media or recruitment?
Yes. Many players use their photos for their athletic profiles or social media.
How can I have my photo added to Elite Prospects?
Snapshot Photo can assist certain players with the process of submitting a photo to Elite Prospects. Visit our Elite Prospects Photo page to learn about the eligibility criteria and the steps to follow.
Can I request coverage of an event?
Yes. Organizations, teams, and event organizers can contact us to discuss photo coverage. If you are a player or a parent, reach out to us. We would be happy to plan something with the organization!
Can I print the pictures?
Yes. The files are provided in sufficient quality for personal printing.